Cookies

Last Updated: 12-11-2025

Welcome to Evi Cross.

This Cookie Policy explains how HH ECOM LTD (“we”, “us”, “our”), operating under the trading name Evi Cross, uses cookies and similar technologies when you visit evicross.com (the “Website”).

This Cookie Policy forms part of our Privacy Policy.

By continuing to use our Website after having had a reasonable opportunity to review this policy and manage your preferences, you consent to our use of cookies as described below.

We aim to comply with applicable U.S. federal and state privacy laws, including the California Privacy Rights Act (CPRA) and similar state laws, where they apply to our use of cookies.

1. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They allow the website to function properly, improve performance, and remember your preferences.

Types of cookies:

  • Session cookies – deleted when you close your browser
  • Persistent cookies – remain until they expire or you delete them

We also use similar technologies such as pixels, tags, and scripts, which operate in a comparable way to cookies.

2. How We Use Cookies

We use cookies and similar technologies to:

  • ensure the Website works correctly (cart functionality, secure checkout, account login, fraud prevention)
  • analyse Website traffic and understand how visitors use our pages
  • remember preferences such as region or previously viewed products
  • personalise your browsing and shopping experience
  • measure the effectiveness of advertising campaigns on platforms such as Google and Meta

Where cookie data constitutes personal information, our handling of that data is governed by our Privacy Policy.

We do not sell or share cookie data with third parties for their own independent marketing purposes.

3. Types of Cookies We Use

Strictly Necessary Cookies

Required for Website functionality and security. Without them, checkout, login, cart features, and fraud prevention would not work.

Performance and Analytics Cookies

Help us understand how visitors interact with the Website, which pages are popular, and where improvements are needed.

Functional Cookies

Remember your preferences such as region, saved items, or viewed product categories.

Marketing and Advertising Cookies

Used to show relevant ads, create remarketing audiences, and measure ad performance.
These may be set by platforms like Google Ads and Meta Ads.

4. Legal Basis & Consent (United States)

Under U.S. privacy laws, essential cookies do not require consent.

For non-essential cookies (analytics, marketing), you may be able to control their use through:

  • browser settings
  • opt-out tools provided by platforms
  • cookie preferences on our Website (where applicable)

We honor legally recognized browser-based opt-out signals, such as Global Privacy Control (GPC), where required by state law.

5. Managing Your Cookie Preferences

You can manage or delete cookies directly through your browser settings:

  • Chrome: chrome://settings/cookies
  • Safari: Preferences → Privacy
  • Edge: Settings → Cookies and Site Permissions
  • Firefox: Options → Privacy & Security

If you need assistance adjusting your preferences or withdrawing consent for non-essential cookies, you may contact us at info@evicross.com.

Blocking essential cookies may result in the website not functioning properly.

6. Third-Party Cookies & International Transfers

Some cookies are operated by trusted service providers, including:

Google Analytics

Used to measure traffic and user interactions.
Privacy Policy: https://policies.google.com/privacy

Meta Pixel (Facebook/Instagram)

Used for advertising performance measurement and remarketing.
Privacy Policy: https://www.facebook.com/privacy/policy

Shopify Cookies

Used for checkout, security, fraud prevention, and cart management.
Shopify Cookie Policy: https://www.shopify.com/legal/cookies

Because these service providers operate globally, cookie-related data may be processed outside the United States, including in regions such as Canada or the European Union.

We take reasonable steps to ensure third-party providers protect data in accordance with applicable U.S. privacy laws.

7. How Long Cookies Stay on Your Device

  • Session cookies: deleted when you close your browser
  • Analytics cookies: may remain for up to 24 months
  • Marketing cookies: may remain for up to 3 months
  • Preference cookies: typically remain for 6–12 months

We do not retain personal information collected through cookies longer than necessary for the purposes described in this Policy.

8. Your Privacy Rights (U.S. State Laws)

Depending on your state of residence, you may have rights to:

  • access personal information collected via cookies
  • request deletion
  • correct inaccurate information
  • opt out of the “sale” or “sharing” of personal information for targeted advertising
  • request a portable copy of your data

You can exercise these rights by contacting: info@evicross.com

We do not knowingly collect personal information from children under 13 through cookies.

We do not appoint a separate U.S. data protection representative because such appointment is not required under U.S. law.

9. Opt-Out of Sale or Sharing of Personal Information (U.S. State Laws)
Certain U.S. state privacy laws, including the California Privacy Rights Act (CPRA), may classify the use of advertising or analytics cookies as a “sale” or “sharing” of personal information, even when no money changes hands.

You may opt out of the sale or sharing of cookie-derived personal information used for targeted advertising by:

  • Adjusting your browser settings to block third-party cookies
  • Using Global Privacy Control (GPC) signals, which we honor where required by law
  • Emailing us at info@evicross.com. with the subject line Opt-Out of Sale/Sharing

Company Information

Company Name: Evi Cross
Legal Entity: HH ECOM LTD
Company number: 16133586

Return Address (for returns):
Returns are handled via our US fulfillment facility: 
3450 NW 115th Ave, Miami, FL 33178, United States
(This is the address to which returned products should be sent.)

Business Address (not for visits):
Local Blackfriars 1204 Block A, Bury Street, Salford, Manchester, M3 7FL
(This is our company’s official registered address for legal and corporate correspondence.)

Please note: Evi Cross is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.

Contact Information

Preferred contact method: You can reach us best via email or contact form. We aim to respond within 24 hours.

Email: info@evicross.com
Phone: +1 (239) 507-9043 (Customer Service Line, Eastern Time)

Customer Service Hours (Eastern Time, ET):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM